But experience and research show that when it comes to data breaches, owning up actually increases trust. That's no consolation if you were one of them.ĭropbox, like so many other organisations, is presumably worried that users will be scared away by security breaches, so they soften the language. If they had done, they wouldn't be asking users to reset them now, right?Īnd in 2011, Dropbox left a bunch of users' files open to the internet, yet brushed away concerns by claiming it was only "a very small number of users (much less than 1 percent)" who might have been affected. In 2012, Dropbox clearly failed to reset everyone's passwords after a potential data breach. In 2014, Dropbox waved away security concerns, despite having written that "there's nothing more important to us than keeping your stuff safe and secure". If you have any questions, feel free to contact us at users did click through, they'd had to have scrolled down four sub-headings before they were finally told there'd been a data breach - and even then, it was only after yet more softening of the message. "To learn more about why we're taking this precaution, please visit this page on our Help Center. This is purely a preventative measure, and we're sorry for the inconvenience," the email read. "We're reaching out to let you know that if you haven't updated your Dropbox password since mid-2012, you'll be prompted to update it the next time you sign in. "Resetting passwords from mid-2012 and earlier," was the subject line. #DROPBOX PASSWORDS USERS ROLLS FREE JUST HOW TO#How to delete yourself from search results and hide your identity online The 5 best browsers for privacy: Secure web browsing How to find out if you are involved in a data breach - and what to do next The best VPN services: How do the top 5 compare? How to find and remove spyware from your phone
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